Earthtones Client Care logo
Earthtones Client Care logo

All articles

Order Processing

How Long Does It Take To Process Orders?

It can take 1-2 days to process and ship orders. On some rare occasions, there may be times when it may take 3-4 days to process your order due to a heavy volume of orders. This usually only happens during sales and promotions.

Can I Cancel My Order After It Has Been Placed?

If you would like to cancel an order after it has been placed you must do so on the same day it was made. Orders are generally processed the next day so if the order has already been processed it cannot be canceled. If you have made an order in error